FAQs

What happens after I place my order?

All orders are subject to a processing period of 24-72 hours. We try our best to ensure that orders placed are shipped out within 3 business days.

When can I expect my order to arrive?

After you have received your tracking number, it will take anywhere from 8-15 business days if not sooner, for your order to arrive at the address provided.

What occurs if I don't receive my order?

In the event that you haven't received your order within the allotted shipping period, please contact us. We take ultimate pride in our customer service and hold ourselves to the highest standard in regards to customer satisfaction. In the off chance that you don't receive your order in a timely manner, let us know and we will inform our distributor to start investigating.

 

Cancellation

We will approve cancellation of an order as long as it is prior to the product being shipped out.